Accessibility Statement

Our Commitment

Woodland Creek Furniture, Inc., including Woodland Creek Furniture and Log Furniture Place, is committed to providing an accessible and welcoming experience for all customers, including people with disabilities.

We are actively working to improve the accessibility and usability of our websites and online shopping experiences. Our goal is to follow generally recognized accessibility practices and the Web Content Accessibility Guidelines (WCAG) 2.2 Level A and Level AA to the extent reasonably possible.

Accessibility is an ongoing effort. Because our websites contain a large and continually changing selection of products, options, images and third-party content, some areas may not yet fully meet every accessibility guideline. We are continuing to identify and address accessibility barriers as part of our website maintenance and improvement process.

Accessibility Measures

Our ongoing accessibility efforts include:

• Reviewing website content and functionality for accessibility barriers.
• Improving keyboard navigation and visible keyboard focus.
• Improving compatibility with screen readers and other assistive technologies.
• Adding or improving alternative text for meaningful images.
• Improving form labels, instructions and error messages.
• Improving headings, links, buttons, menus, product options and other interactive controls.
• Reviewing search, shopping-cart and checkout functions.
• Considering accessibility when making website updates or adding new features.
• Working with our website development and accessibility professionals to identify and prioritize improvements.

Assistance With Product Information and Purchases

If you experience difficulty using any part of our website, we will make reasonable efforts to provide the information, product details or purchasing assistance you need through an alternative communication method.

Our Customer Service team can help you:

• Locate products and product information.
• Review available sizes, finishes, fabrics, wood species and customization options.
• Obtain pricing and availability information.
• Add products to an order.
• Complete a purchase by telephone.
• Obtain information about an existing order.
• Access information that is not available to you through the website.

For assistance, please contact us:

Woodland Creek Furniture

Telephone: (231) 668-9125
Monday-Friday: 10:00 a.m.-6:00 p.m. Eastern Time
Saturday-Sunday: 12:00 p.m.-5:00 p.m. Eastern Time

Log Furniture Place

Telephone: (866) 329-9060
Monday-Friday: 8:00 a.m.-5:00 p.m. Eastern Time
Saturday-Sunday: 12:00 p.m.-5:00 p.m. Eastern Time

There is no additional charge for receiving information or purchasing assistance through an alternative method.

Reporting an Accessibility Problem

Our internal Accessibility Team is responsible for coordinating accessibility concerns with our customer-service and website-development teams.

If you encounter an accessibility barrier, please contact us by telephone or email. To help us investigate and correct the issue, please provide as much of the following information as you are comfortable sharing:

• The webpage address or product page where the problem occurred.
• A brief description of the difficulty.
• The date the problem occurred.
• The browser and assistive technology you were using, if known.
• Your preferred method of contact.

You are not required to provide information about your disability to request assistance.

We will acknowledge accessibility-related communications as promptly as reasonably possible, generally within two business days. We will make reasonable efforts to investigate the issue, provide assistance and communicate available solutions or alternatives.

Third-Party Content

Some areas of our websites may include content, applications, payment services, review tools, maps, videos or other features provided by third parties. We do not control every aspect of these third-party services, but we encourage our providers to offer accessible content and functionality. If a third-party feature prevents you from obtaining information or completing a transaction, please contact us so that we can provide assistance and evaluate the issue.

Feedback

We welcome feedback about the accessibility of Woodland Creek Furniture and Log Furniture Place. Accessibility improvements are an ongoing process, and customer feedback helps us identify and prioritize areas needing attention.

This statement was last updated on September 21, 2026.