Shipping Information
Shipping & Handling
At Log Furniture Place, we take pride in our craftsmanship and the personalized care that goes into each piece of furniture we create. Our dedicated craftsmen personally determine the best method of delivery for your order, ensuring that your furniture is handled with the utmost care and delivered safely to your home
Ground Orders
At Log Furniture Place, many of our smaller items are eligible for Ground Shipping, offering a convenient and cost-effective delivery option. We partner with trusted carriers such as FedEx, UPS, and USPS to ensure your order arrives safely and promptly. Ground shipping is typically used for items that don’t require special handling or freight services. Upon shipment, you will receive a tracking number, allowing you to monitor your delivery from start to finish. Ground shipping ensures that your order is handled with care and delivered directly to your doorstep.
Delivery Methods
Dry Threshold Delivery:
Our standard Free Shipping service includes Dry Threshold Delivery. Your furniture will be carefully blanket wrapped for transport and delivered to the first dry, covered area at the delivery address.
Depending on your home and property, the dry threshold may be a garage, carport, covered porch, or other protected area that keeps the furniture sheltered from the elements.
Dry Threshold Delivery does not include placement inside the home, delivery to a specific room, or furniture assembly. For customers who would like their furniture brought inside and assembled in the room of their choice, White Glove Delivery may be available as an upgraded service.
White Glove Delivery:
Alternatively, you may choose White Glove, our signature blanket wrapped delivery, where items are carried into your home and assembled in your room of choice. This method is an upgraded delivery service and requires a quote. Once you have placed your order, you will receive a White Glove Delivery Access Questionnaire via email to help us assess entry and delivery conditions. White Glove quotes cannot be provided until the form is submitted.
Shipping Damage
To be eligible for repair or replacement, any damage must be reported to Woodland Creek Furniture within five (5) days of receipt of your order.
